The combined strength of an international business, with the outreach of local offices
Central to the Wagtech Projects business is the capability to provide local support in-country. We view this as being as important as the products themselves and unlike many of our competitors, we have invested heavily in a program to put into place a comprehensive worldwide network of regional offices, agents and distributors.
We now have regional offices official agents and distributors serving customers on over 90 countries worldwide. Regional offices work solely on behalf of Wagtech Projects and are supported by a carefully selected distributor network covering most countries in the world. We encourage our offices to create further opportunities locally and to stimulate both private and public sectors alike.
The advantages of this approach are obvious, when you buy a Wagtech Projects product, no matter where you are, you have the peace of mind to know that in most instances help is on hand locally. Our offices and dealers have been established in order to act as stocking centers not only for the kits themselves, but also the low cost reagents and consumables required for continual operation of kits. Purchases can be made in country and using local currency, without the need to source or procure from overseas.
We recognise the importance of issues such as installation commissioning and training. They are instrumental towards the long term success and sustainability of any project and through our global network we are able to offer unrivalled levels of customer service in these areas.